We need to listen to people we don't normally listen to. The facetiously termed "flat stomach competence" is rating intelligence and ability on a person's sharp communication that is clear, with fit body language, and carrying a crisp image. FSC is not respecting people by listening to how valuable the content of the message is. For both sides of the channels of communication, how do you overcome barriers of not looking competent in appearance and behavior, when the person being judged is making a worthwhile contribution to the momentary interaction or in a larger context?
