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Customer Service is All It Takes
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Submitted by Gregg Jann on Wed, 2008-11-26 11:36
When needed, excellent customer service can make the difference for independence in life for the focus point of the economy. A consumer of mental health can be involved in operating equipment and systems after participating in technology purchases when the merchant offers excellent customer service. Rules against reasonable accommodations in the marketplace not based on time available of the sales force are mean spirited. The usual horror stories of a standard waiting period of 34 minutes on the phone to cancel internet service when it is not an option on the web site is punishing. A gym's code to not comply to a request to end the membership and keep charging the client until the end of the week plus 30 days is dishonest. Instead of providing hard-boiled organizational kindness with staff coaching the customer, government agencies and businesses trying to force an assignment of a case manager is not close to what we need to get a leg up for most freedom.